Shipping policy

SHIPPING POLICY

Shipment Processing Time All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.

Shipping Rates & Delivery Estimates We are proud to offer FREE Worldwide Shipping on all orders.

• Estimated delivery time: 7-15 business days.

Please note that these are estimates and actual delivery times may vary depending on your location and local customs processing.

Shipment Confirmation & Order Tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours.

Customs, Duties, and Taxes Vely Store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages If you received your order damaged, please contact us at velystore.help.07@gmail.com to file a claim. Please save all packaging materials and damaged goods before filing a claim.